He now works as a business consultant for an HR firm, after leaving management for a fresh challenge. He hasn’t ruled out managing again in the future, however; for all its challenges, leading a hybrid team through the pandemic gave him skills he’s been able to take forward. “Being a middle manager means being the middleman: everyone's problems become yours,” he says. “But it’s not a challenge to run away from – I’ve personally made big improvements in my online and in-person communication.”
